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Terms of Service

Effective Date: July 13, 2026 · Last Updated: July 13, 2026

These Terms of Service ("Terms") govern your access to and use of Reachbox ("Reachbox," "we," "us," or "our"), including our website, web application, and all related tools and features (collectively, the "Service").

By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company or organization, you confirm you have the authority to bind that organization, and "you" refers to that organization. By using the Service, you confirm you are at least 18 years old and have the legal capacity to enter into this agreement. If you do not agree to these Terms, please do not use the Service.

1. The Service

Reachbox helps individuals and teams build a consistent LinkedIn presence. This Service includes:

  • Content Studio — AI-assisted drafting of LinkedIn posts from a topic, brief, or blank page.
  • Repurpose — Converting existing content (YouTube videos, articles) into LinkedIn-ready post drafts.
  • Calendar & Kanban — Visual scheduling and pipeline management for your content, across both personal and company LinkedIn profiles.
  • Team Workspaces — Multi-user access for coordinating content across a team or company page.
  • Publishing — Scheduling and publishing content to LinkedIn through LinkedIn's official API.

2. Account Registration

Eligibility. You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.

Accuracy. You agree to provide accurate and current information when registering, and to keep it up to date.

Security. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately at support@reachbox.app if you suspect unauthorized access.

3. Connecting Your LinkedIn Account

Reachbox connects to LinkedIn exclusively through LinkedIn's official API. We do not scrape your profile, access your session cookies, or store your LinkedIn password.

By connecting your account, you authorize Reachbox to access and act on your LinkedIn profile and/or company page strictly as needed to provide the Service (e.g., drafting, scheduling, and publishing posts on your behalf).

You are responsible for ensuring your use of Reachbox complies with LinkedIn's own User Agreement and Professional Community Policies. LinkedIn may suspend or restrict accounts that violate its terms, independent of anything Reachbox does.

Reachbox is not affiliated with, endorsed by, or officially connected to LinkedIn Corporation. LinkedIn is a trademark of LinkedIn Corporation.

4. Subscription, Billing, and Cancellation

Plans. The Service is offered under subscription plans described on our Pricing page; features and limits vary by plan.

Billing via Dodo Payments. Payments are processed by Dodo Payments, our payment provider and merchant of record. Dodo Payments handles billing, invoicing, and applicable sales tax/VAT/GST collection on our behalf. Your payment details are subject to Dodo Payments's own terms and privacy policy.

Auto-Renewal. Subscriptions renew automatically at the end of each billing period unless cancelled beforehand via your account settings.

Free Trial. If offered, your subscription converts to a paid plan automatically at the end of the trial unless cancelled before it ends.

Refunds. Fees are generally non-refundable except as required by law or as separately stated in our refund policy at checkout.

Price Changes. We may change pricing with at least 30 days' notice to existing subscribers before it takes effect on their next billing cycle.

5. AI-Generated Content

Nature of Output. Reachbox uses one or more third-party AI models to help draft posts based on your inputs, source material (e.g., a linked video or article), and preferences. AI-generated drafts ("Output") are a starting point, not a finished product.

No Guarantee of Accuracy. We do not guarantee Output is accurate, original, or free of third-party rights issues. You are responsible for reviewing and editing all Output before publishing.

Ownership. Subject to your compliance with these Terms, you own the Output you generate and publish through the Service, to the extent permitted by law. Similar Output may be generated for other users from similar inputs.

Your Responsibility. You are solely responsible for everything you publish through Reachbox — AI-drafted or not — including its accuracy, legality, and compliance with LinkedIn's policies.

6. Your Content and Data

Ownership. You retain ownership of all content, source material, and data you provide to Reachbox ("Your Content"), including drafts, uploaded files, links, and connected LinkedIn profile information.

License to Us. You grant Reachbox a non-exclusive, worldwide license to use, store, and process Your Content solely to operate and improve the Service for you.

No Third-Party AI Training Without Consent. We do not use your identifiable content to train third-party AI models without your explicit consent.

Deletion. If you disconnect your LinkedIn account or delete your Reachbox account, we will delete the associated data in line with our Privacy Policy and any timelines required by LinkedIn's API Terms of Use.

7. Acceptable Use

You agree not to use Reachbox to:

  • Violate any law, regulation, or third party's rights, including LinkedIn's own User Agreement.
  • Publish content that is defamatory, fraudulent, harassing, or knowingly false.
  • Impersonate any person or misrepresent your affiliation with any entity.
  • Send spam or engage in automated engagement that violates LinkedIn's terms.
  • Attempt to reverse-engineer, scrape, or gain unauthorized access to the Service.
  • Resell or redistribute the Service, or Output generated through it, as a standalone product.

We may suspend or terminate accounts that violate this section.

8. Intellectual Property

The Service itself — including its design, code, and features — is owned by Reachbox and protected by applicable intellectual property law.

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use the Service for your own business purposes.

Feedback you provide about the Service may be used by us without obligation to you.

9. Privacy

Our collection and use of personal data — including data accessed via LinkedIn's API — is governed by our Privacy Policy, incorporated into these Terms by reference.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We do not guarantee the Service will be uninterrupted or error-free, that AI Output will be accurate, or that published content will achieve any particular engagement or business result.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REACHBOX WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR USD $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify and hold Reachbox harmless from claims arising out of your use of the Service, your violation of these Terms, or content you publish through the Service.

13. Term and Termination

  • You may cancel your subscription and close your account at any time via your account settings.
  • We may suspend or terminate accounts that violate these Terms, or with 30 days' notice for other reasons.
  • Sections that by nature should survive termination (e.g., Sections 5, 6, 8, 10, 11, 12) will continue to apply.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, with courts in Haryana having exclusive jurisdiction over disputes, unless otherwise required by applicable consumer protection law.

Before pursuing formal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at support@reachbox.app for at least 30 days.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via email or an in-app notice at least 30 days before taking effect. Continued use of the Service after that date constitutes acceptance.

16. General

  • Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Reachbox.
  • Severability. If any provision is found unenforceable, the rest remains in effect.
  • Assignment. You may not assign these Terms without our consent; we may assign them to a successor or acquirer.
  • Contact. Questions about these Terms can be sent to support@reachbox.app.

Reachbox is not affiliated with, endorsed by, or officially connected to LinkedIn Corporation. LinkedIn® is a registered trademark of LinkedIn Corporation.